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Don’t Let Customers Bully You Geoffrey James, inc.com If you’re a pushover, you’ll com­plete­ly lose a cus­tomer’s respect. Fol­low these six steps to dif­fus­ing cus­tomer anger with­out cav­ing in.My recent col­umn Top 5 Ways Big Cus­tomers Screw With Small Ven­dors points out that some… RT @IncMagazine: Getting pushed around by your customer? Here’s how you should stand up to them. http://t.co/GRVBR1Y5

Don’t Let Customers Bully You
Geoffrey James, inc.com

If you’re a pushover, you’ll com­plete­ly lose a cus­tomer’s respect. Fol­low these six steps to dif­fus­ing cus­tomer anger with­out cav­ing in.

My recent col­umn Top 5 Ways Big Cus­tomers Screw With Small Ven­dors points out that some…

RT @IncMagazine: Getting pushed around by your customer? Here’s how you should stand up to them. http://t.co/GRVBR1Y5